FAQ

Creating your Nomini Casino account is straightforward and takes just a few minutes. Start by clicking the "Sign Up" button on our homepage, then fill out the registration form with your basic information including your email address, chosen username, and secure password. You'll need to provide personal details like your full name, date of birth, and address to comply with licensing requirements. Make sure all information is accurate as it will be verified during the KYC process. After submitting your registration, check your email for a verification link and click it to activate your account. Once verified, you can log in and make your first deposit to claim the welcome bonus of 100% up to €500 plus 200 free spins. The entire process typically takes less than five minutes, and you'll be ready to start playing immediately after your first deposit is processed.

Nomini Casino offers several exciting bonus opportunities designed to maximize your playing experience. New players can claim our generous welcome bonus of 100% up to €500 plus 200 free spins and one bonus crab on their first deposit of €20 or more. This bonus automatically activates when you make your initial real-money deposit. Regular players enjoy ongoing promotions including our Weekly Reload offering 50 free spins, a Weekend Reload Bonus of 50% up to €700 plus 50 free spins (minimum deposit €50), and a Weekly Cashback of 15% up to €3,000. The cashback bonus can be claimed every Monday through your "My Bonuses" page. All deposit bonuses come with 35x wagering requirements on the combined deposit and bonus amount, while free spin winnings have 40x wagering requirements. You have 10 days to complete wagering requirements once a bonus is activated.

Currently, Nomini Casino focuses on deposit-based bonuses rather than no deposit offers. Our welcome package provides exceptional value with a 100% match up to €500 plus 200 free spins, requiring only a minimum €20 deposit to activate. This approach ensures that all players receive substantial bonus value while maintaining fair and sustainable promotional terms. While we don't offer traditional no deposit bonuses, our low minimum deposit requirement of just €20 makes it accessible for players to claim significant bonus rewards. The combination of matched funds, free spins, and the bonus crab feature provides more value than typical no deposit offers. Keep an eye on our promotions page and subscribe to our newsletter for updates on special limited-time offers that may include alternative bonus structures.

Nomini Casino supports a comprehensive range of payment methods to accommodate players worldwide. Traditional options include Visa and MasterCard credit cards, Bank Wire Transfer, and popular e-wallets like Neteller, Skrill, and ecoPayz. We also accept modern digital payment solutions including MuchBetter, Trustly, and prepaid options like Neosurf and PaySafeCard. For players interested in cryptocurrency transactions, we support Bitcoin, Ethereum, Litecoin, and Ripple, providing fast and secure blockchain-based payments. Canadian players can use Interac for convenient local banking. Processing times vary by method, with e-wallets and cryptocurrencies typically processing fastest, while bank transfers may take 3-5 business days. All transactions are secured with industry-standard encryption, and we don't charge fees on deposits, though your payment provider may apply their own charges.

Wagering requirements determine how many times you must play through bonus funds before withdrawing winnings. At Nomini Casino, most deposit bonuses carry 35x wagering requirements on the combined deposit and bonus amount. For example, if you deposit €100 and receive a €100 bonus, you'll need to wager €7,000 (€200 × 35) before the bonus converts to withdrawable cash. Different games contribute varying amounts toward wagering requirements: slots contribute 100%, table games contribute 10%, and live casino games contribute 5%. This means €100 wagered on slots counts as €100 toward requirements, while the same amount on blackjack counts as €10. Free spin winnings typically have 40x wagering requirements on winnings only. You have 10 days to complete wagering requirements, and the maximum bet while bonus funds are active is €5. All wagering must be completed before making withdrawal requests.

Yes, Nomini Casino is fully optimized for mobile play across all devices. Our platform uses responsive web design that automatically adapts to your screen size, whether you're using an iPhone, Android smartphone, tablet, or any other mobile device. You can access the full game library, make deposits and withdrawals, claim bonuses, and contact customer support directly through your mobile browser. The mobile experience maintains all desktop functionality without requiring app downloads or installations. Games load quickly and run smoothly on mobile networks, with touch-optimized controls for slots, table games, and live dealer options. Your account syncs seamlessly between devices, so you can start playing on desktop and continue on mobile without losing progress. The mobile interface is intuitive and user-friendly, making it easy to navigate between games, check your balance, and manage your account on the go.

Nomini Casino features an impressive selection of games from over 25 leading software providers, ensuring diverse and high-quality gaming experiences. Our provider roster includes industry giants like Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Play'n GO, and Yggdrasil, alongside innovative studios like Big Time Gaming, NoLimit City, and Push Gaming. The game library spans multiple categories including hundreds of slot machines ranging from classic three-reel games to modern video slots with advanced features. Table game enthusiasts can enjoy multiple variants of blackjack, roulette, baccarat, and poker. Our live casino section, powered by Evolution Gaming and other premium providers, offers real-time dealer games with professional croupiers. Additional options include video poker, scratch cards, and specialty games. New games are added regularly, and you can filter by provider, game type, or use the search function to find specific titles quickly.

Yes, Nomini Casino operates under proper licensing and regulation to ensure player safety and fair gaming. Our licensing information is clearly displayed on the website footer, and we adhere to strict regulatory standards for player protection, responsible gambling, and financial security. All games undergo regular testing for fairness and random number generation by independent auditing agencies. We implement industry-standard security measures including SSL encryption for all data transmission, secure payment processing, and segregated player funds to protect your money. Our random number generators are certified to ensure fair game outcomes, and we maintain detailed records of all transactions and game results. Regular compliance audits verify that we meet all regulatory requirements for licensing jurisdictions, giving players confidence in the integrity and legitimacy of our operations.

Account verification, also known as Know Your Customer (KYC), is a standard security procedure required by licensing regulations. The verification process typically begins when you request your first withdrawal or after reaching certain deposit thresholds. You'll receive an email with specific document requirements and upload instructions. Required documents usually include a government-issued photo ID (passport, driver's license, or national ID card), proof of address from the last three months (utility bill, bank statement, or official correspondence), and sometimes proof of payment method (credit card photos or bank statements). Documents must be clear, unedited, and show all corners and details. Our security team reviews submissions within 24-48 hours on business days. Once verified, your account receives full access to all features including faster withdrawals. Keep your account information updated to avoid delays in future transactions.

Nomini Casino provides dedicated customer support to assist with any questions or concerns. You can reach our support team via email at support@nomini.com, where our representatives respond to inquiries promptly during business hours. When contacting support, include your username, a detailed description of your issue, and any relevant screenshots or transaction details to help expedite resolution. Our support team is knowledgeable about all aspects of the platform including account management, bonuses, payments, and technical issues. Response times are typically within a few hours during peak periods, though complex issues may require additional investigation time. For urgent account security matters, clearly mark your email as "Urgent" in the subject line. We also maintain a comprehensive help section and FAQ database that may provide immediate answers to common questions.

If you encounter technical problems while playing at Nomini Casino, start with basic troubleshooting steps. Clear your browser cache and cookies, ensure you have a stable internet connection, and try refreshing the page. If using mobile, close and restart your browser app. Check that your browser is updated to the latest version and that JavaScript is enabled. For persistent issues, try accessing the site from a different browser or device to isolate the problem. If games aren't loading properly, disable browser extensions or ad blockers that might interfere with game content. Document any error messages or unusual behavior with screenshots. If basic troubleshooting doesn't resolve the issue, contact our support team at support@nomini.com with details about your device, browser, specific games affected, and steps you've already tried. Our technical team can provide specialized assistance for complex problems.

Nomini Casino is committed to promoting responsible gambling and provides several tools to help players maintain control over their gaming activities. We offer deposit limits that allow you to set daily, weekly, or monthly maximum deposit amounts, preventing overspending during emotional moments. Time limits help you manage session duration by setting automatic reminders or forced breaks. Self-exclusion options range from short cooling-off periods to permanent account closure for players who need extended breaks from gambling. We provide links to professional gambling addiction resources and support organizations in various countries. Our platform includes reality checks that display time and money spent during gaming sessions. Players can also set loss limits and receive notifications when approaching predetermined thresholds. All responsible gambling tools are easily accessible through your account settings, and our support team can assist with implementing additional protective measures if needed.